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  1. National Volunteer & Philanthropy Centre
  2. giving.sg FAQs
  3. Charities

Charities

Find answers to common questions for charities using giving.sg, including account management, campaign creation, donations, volunteering management, reporting, and profile/account settings.

  • How do I register my charity on giving.sg?
  • How do I update my charity profile information?
  • How do I manage employee access for my charity?
  • How do tax-deductible donations work for IPC charities?
  • When will my charity receive the donated funds?
  • How do I view or download donation reports?
  • Can I edit the display name of a live campaign?
  • Can we re-activate a campaign that has ended/expired?
  • What is a sub-campaign?
  • Can a charity make a donation on giving.sg?
  • How do I manage employee accounts and roles?
  • How do I update my charity's IPC approval details?
  • I'm not receiving the OTP email. What should I do?
  • What are the requirements for charities using giving.sg?
  • I'm experiencing a technical issue. What should I do?
  • How do I create a volunteering opportunity?
  • How do I edit or update my fundraising campaign?
  • How do I create a fundraising campaign?
National Volunteer & Philanthropy Centre