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  1. National Volunteer & Philanthropy Centre
  2. giving.sg FAQs
  3. Organisations

Organisations

Find answers to common questions for organisations and using giving.sg, including account setup, campaign management, volunteering, donations, and organisation settings.

  • How do I register an Organisation account on giving.sg?
  • How do I access my organisation dashboard?
  • Can I change my organisation name after registration?
  • I forgot our password. How do I reset my organisation account password?
  • Can I change the display name of our fundraising campaign when it has gone Live?
  • How do I edit or update our fundraising campaign?
  • I'm not receiving the OTP email. What should I do?
  • We would like to organise volunteering as part of our CSR initiative. How can we get started? Do we need to create an account if this is a one-time or recurring activity?
  • Can we see who has donated to our campaign?
  • Can I amend the campaign start date after it has been approved by the Charity?
  • Can we re-activate a campaign that has ended/expired?
  • Can I donate only a percentage of my fundraising proceeds to a charity?
  • Why is our fundraising campaign still pending approval?
  • How do I generate and download a report?
  • How can employees participate in Employee giving?
  • How can my organisation participate in or manage Corporate giving?
  • What is an Organisation account and how do I sign up?
  • Why is our active campaign page is not accessible by public?
  • We do not have a company credit card, can we paynow or send cheque?
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