You may have made the donation as guest (donation without logging into giving.sg account).
Kindly note that guest donations do not offer the option to opt in for tax-deductible rebates, and guest donation will not be reflected in their existing account on giving.sg.
Unfortunately, we regret to inform you that we are unable to link the guest donation to your giving.sg account, as the platform operates in real time. Donors are encouraged to log in their Singpass/individual/Corporate account to make donations to enjoy tax deduction and be able to track the donation history in their account.
If you wish to claim a tax deduction for this guest donation, you may contact the charity directly for advice on claiming a tax deduction for this donation. Their contact details can be found on their profile page. As the charity submits the donation details to IRAS for inclusion in your tax assessment, they are best placed to advise you on this matter.
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