Individual Giver
Learn about donations, receipts, volunteering, your account and other giving.sg features.
- Do donors need to pay any fees when making a donation on giving.sg?
- How do I create a giving.sg account?
- How do I update my profile information?
- Can I change my email address?
- What can I do if I have a new email address?
- Can I register an account on behalf of family and friends?
- How long does giving.sg retain student and giver data?
- How long does it take for my volunteer hours to appear on my profile?
- How does a Collective Campaign work for donors?
- I have donated as a Guest. How can I claim for Tax Deductions?
- How can I cancel my monthly recurring donation?
- My campaign has been approved but has not started yet. How can I change the start date?
- How do I change my saved card details for recurring donations?
- I'm interested in registering for a volunteer opportunity. How can I do so?
- Can I hide my individual public profile?
- I would like to request a donation acknowledgment letter or a letter of appreciation for the donations I have contributed.
- Where can I find my bookmarked charities or campaigns in giving.sg?
- How to manage my saved cards on giving.sg?
- How to accept member invitation to connect to private campaign or opportunity page
- I volunteered outside of giving.sg and would like to record my volunteer hours. How do I go about submitting them?
- How do I link multiple giving.sg accounts under one Singpass login?
- I forgot my password. How do I reset it?
- Why is my donation not eligible for tax deduction?
- I am experiencing an error when using giving.sg.
- How do I navigate the giving.sg platform to find campaigns, charities, or volunteering opportunities?
- Where can I view my donation history or receipts?
- My submitted campaign is still showing "Pending"
- Can I request for a refund?
- Can I see who has donated to my campaign?
- Can I amend the campaign start date?