Ground Ups
Information for ground-up initiatives, fundraising and managing your activities on giving.sg.
- Do donors need to pay any fees when making a donation on giving.sg?
- How does the Ground-Up (GU) verification process work?
- What is a Ground-Up (GU) account and how do I sign up?
- How do I access our Ground Up dashboard?
- How many admins can I appoint?
- Can I register for a volunteer programme on behalf of a friend?
- Can we promote our campaigns and volunteer programmes on giving.sg?
- How long does it take for my volunteer hours to appear on my profile?
- My campaign has been approved but has not started yet. How can I change the start date?
- How can I view Member Statistics and generate Member Reports?
- How to Mark Attendance for Volunteers?
- What are the different account roles and permissions on giving.sg?
- How do I edit or update our fundraising campaign?
- Can I change the display name of our fundraising campaign when it has gone Live?
- What should I do if I do not receive my OTP email?
- Who can view the list of donors for a fundraising campaign?
- Can I change the start date?
- Can we re-activate a campaign that has ended/expired?
- Why is my fundraising campaign still pending?
- How do I generate reports for donations and volunteer activities?
- We encountered a technical issue while using giving.sg.
- I would like to request for a refund as we donated wrongly to another campaign/wrong charity's profile page
- How do I update my Ground Up profile information?
- I forgot our password. How do we reset our Ground Up account password?
- What are private campaigns and volunteer opportunities?