Ground Ups
Find answers to common questions for Ground-Ups using giving.sg, including account setup, campaign management, volunteering, donations, and ground ups settings.
- What is a Ground-Up (GU) account and how do I sign up?
- How do I access our Ground Up dashboard?
- How does the Ground-Up (GU) verification process work?
- How do I edit or update our fundraising campaign?
- Can I change the display name of our fundraising campaign when it has gone Live?
- What should I do if I do not receive my OTP email?
- Who can view the list of donors for a fundraising campaign?
- Can I change the start date of our fundraising campaign after it has been approved?
- Can we re-activate a campaign that has ended/expired?
- Why is my fundraising campaign still pending?
- How do I generate reports for donations and volunteer activities?
- We encountered a technical issue while using giving.sg.
- I would like to request for a refund as we donated wrongly to another campaign/wrong charity's profile page
- How do I update my Ground Up profile information?
- I forgot our password. How do we reset our Ground Up account password?
- What are private campaigns and volunteer opportunities?