How do I download invoices?

Invoices are available for charities with the appropriate permissions.

Who can download invoices?

Only users with the NPO Admin or Finance Manager role can generate and download invoices.

To download an invoice:

1. Log in to your NPO account.
2. Click Invoices from the top navigation menu.
3. Locate the invoice you wish to view.
4. Click View Invoice.
5. The invoice will open and can be downloaded or printed for your records.

Platform fee information

A platform fee of 1.8% of the donation amount, plus the prevailing GST, is charged to cover bank charges, maintenance costs, and ongoing platform improvements.

Note:

• Platform fees are deducted before the weekly disbursement is made to your charity.
• Invoices can only be generated by users with the required permissions.